FAQ

When will my cookies ship out?

Your freshly baked cookies will ship out Monday morning. Should Monday be off celebrating a holiday, they'll go out that Tuesday. Just make sure to place your orders by Friday at 8:00 AM PDT to make the weekly batch. Orders after the cutoff will be shipped the following Monday.

How should I store my cookies?

Devouring them on day one? They'll be just right at room temperature. If your willpower is strong, freeze them for later. Thaw them out on the counter, microwave them in 10 second increments, or do a full-blown reheat in a toaster/oven for a few minutes. They'll keep well frozen for a month, though they might start getting a bit lonely after that.

Do you have any gluten-free or vegan options?

Not at the moment, though they could pop up if there is enough interest!

I have a nut allergy, can I still eat your cookies?

All of Fat Davey's cookies are made in a kitchen that processes wheat, dairy, eggs, soy, peanuts, and tree nuts. Any cookies containing nuts are clearly labeled, but if you or the recipient has a severe allergy, you should consult with your doctor for further guidance before consuming.

My order is delayed… Help!

Once the cookies are out of the oven and on their way, they're in the postal service's hands. Make sure your address is correct, and then it's the waiting game. We can't control delays, but we always hope for a speedy delivery!

Can I change the shipping address?

If your order hasn't shipped - sure thing! Drop a line to hello@fatdaveys.com with the new address, and we'll take care of it.

How do I cancel an order?

You've got a 24-hour window to change your mind. Just email your cancellation request to hello@fatdaveys.com with your order number.

Can I purchase multiple boxes for corporate gifting?

Absolutely! Cookies make the best colleagues. For orders of 5 dozen or more, get in touch at hello@fatdaveys.com, and we'll chat details.

Returns, Refunds, and Exchanges

All our cookies are final — they're just too good to return! But if you need to cancel, there's a 24-hour window from when you placed your order. After that, your order is confirmed, and we're prepping your batch. 

Where are you located?

Baked with sunshine in Los Angeles, California, and shipped to cookie lovers nationwide.